Think of success Turn Cost Centers
Into Profit Engines GET APPOINTMENT Hidden Profit Stolen What if 20% of your machinery’s capacity is being
stolen not by competitors, but by invisible workflow
gaps?
Let’s recover it together. Your Profit Partners Not consultants—co-owners of your operational
success. Your margins become our obsession,
deploying our engineers onsite until your targets
are met. Cost Center Alchemists Where others see necessary expenses, we find gold.
Transforming your unavoidable cost centers into
unexpected profit sources. Defy The
status quo. Turn your hidden
operational waste
into margins Read More Break Factory Myths Most 'industry standards' are just excuses for waste.
We expose and replace them with profit-boosting
truths—producing more with the same lines. Unlearn to Earn Legacy thinking = legacy costs. We help
maquiladoras shed obsolete habits and
unlock 15-30% hidden capacity. Challenge Every
Assumption That ‘unfixable’ bottleneck? We’ve solved it
many times. Question everything—especially
what can’t be improved. Defy the Status Quo get affordable
manufacturing
advice Free First Consultation BOOK NOW Lean Means Affordable We apply lean principles to our pricing too.
Maximum impact, minimum spend. Expertise Within Reach Why overpay for advice? Our ex-manufacturing leaders
provide top-tier insights at the right-biz prices. Try Before Spending Test our expertise with a zero-cost plant
walkthrough. You’ll see the potential before
spending a dollar. Get affordable manufacturing advice
ABOUT US

Your Operational Partner in Manufacturing Dominance

Years of Experiences
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At True North Agency, we don’t just diagnose manufacturing pain, we dismantle it at the root. Like masters refining raw steel into precision components, we’ve spent 25+ years transforming operational toil into measurable profit:

  • The Burdens We Lift:

    ✓ Margin erosion from hidden process waste
    ✓ Regulatory ghosts that threaten growth
    ✓ Dormant capacity trapped in outdated workflows

    The Freedoms We Deliver:

    ✓ Swift transformations—from crisis to control in record time
    ✓ Unshakable compliance—turning audits into competitive edges
    ✓ Leadership leverage—metrics that fast-track career growth

    “Your struggles are the raw materials of your transformation.”

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Partnership Differentiation

We don’t just advise—we embed. While traditional consultants deliver reports, we deploy teams directly to your plant floor until promised results materialize. This hands-on partnership model stems from a fundamental truth: real transformation happens where the work happens.

Obsession with Tangible Outcomes

We don't deal in theories—only transformations you can measure on your P&L. Every recommendation we make is engineered to deliver quantifiable impact: reduced costs you can audit, productivity gains you can time, and compliance improvements you can certify. Our focus begins where other consultants stop at implementation, ensuring every insight becomes a lasting result. Your success isn't our objective—it's our only acceptable outcome.

Crisis-Tested Resilience

We specialize in stabilizing operations through structured triage, first containing losses, then rebuilding stronger. Our battle-tested protocols convert emergencies into transformation opportunities, equipping your team with both, crisis solutions and future-proof safeguards. 

Expertise in Mexican Manufacturing

We don’t just understand Mexican manufacturing—we’ve lived its heartbeat for over 25 years. Our teams navigate the unique intersection of global standards and local realities, aligned to NOM compliance, with the precision of engineers and the insight of plant veterans.

SERVICES

What We Offer

Operational Efficiency

When waste silently erodes your margins—in labor, materials, processes or energy—our precision diagnostics target every loss source. We implement lean strategies that yield 18-25% efficiency gains, transforming workflows into profit accelerators with sustainable results.

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Productivity Optimization

When bottlenecks throttle your output—despite stable inputs—our capacity diagnostics expose hidden inefficiencies. We rebalance workflows with lean tactics, unlocking 5-15% productivity surges without capex, turning constraints into measurable throughput gains.

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Turnaround Programs

When production lines become chronic liabilities—dragging down margins and morale—our battle-tested turnaround system delivers rapid recovery. We intervene, combining emergency triage to stop immediate losses with root-cause fixes for lasting results.

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Lean Manufacturing Assesment

When disorganization and downtime plague your operations, our team deploy proven lean tools to eliminate waste. Through rigorous assessment and implementation, we turn floors into efficient, visual, and sustainable workflows.

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Operational Excellence

When undetected risks lurk in your workflows—whether safety gaps, quality escapes, or productivity leaks—our floor-level audits dissect every process. Actionable insights turn compliance into competitive gains.

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Workplace Safety

When unsafe conditions threaten your employees, compliance and productivity, we asses your operations and provide engineering solutions that reduce incidents by 20-30%, protecting your workforce and your operations.

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Why Choose Us

We’re Not Consultants, We’re Partners

Battle-Tested Manufacturing Leaders

Our team comprises former Directors,  Managers, Engineers, and lean Six Sigma Black Belts. Professionals who have managed and walked the floors and solved many challenges firsthand.

On Site Results Guarantee

Unlike traditional consultants, we embed our team directly in your operations until promised metrics are achieved—no theoretical reports, only implemented solutions.

Rapid Crisis Resolution

Our structured turnaround methodology stabilizes underperforming plants in under 90 days, releasing immediate cash flow and ensuring compliance.

Free Consultation

Complete this form to schedule your no-obligation consultation with our operational experts.

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    Our Vision

    "To become the most trusted operational partner for maquiladoras, where every plant we touch achieves predictable profitability, resilient compliance, and unstoppable growth."

    Our Mission

    Your operational gaps become our mission. We share the risk, deploy the talent, and lock in results, because your success is our success.

    Our Values

    The True North Compass

    Every decision is guided by:

    • Profit with Purpose
      Ethical growth that fuels both margins and communities.

    • Partners, Not Consultants
      We embed; we don't just advise.

    • Lean in our DNA
      Continuous improvement isn’t a tool, it’s our bloodstream

    • Vault-Level Confidentiality
      Your manufacturing secrets stay locked down.

    Bilingual plant veterans who embed, not just consult.

    Your Manufacturing Operations Allies

    Hessel Ortiz

    Hessel Ortiz

    Founder

    +25 years of Experience in the Maquiladora Industry

    Ricardo Hernandez

    Ricardo Hernandez

    COO

    +20 Years of Experience in the Industry

    Open Position

    Open Position

    CFO

    +10 Years of Experience in the Maquiladora Industry

    Open Position

    Open Position

    CHRO

    +15 Years of Experience in the field of 

    TESTIMONIALS

    What Clients Say

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